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Location · Surabaya

IT Asset Disposal in Surabaya

Surabaya is East Java's enterprise IT hub — the regional offices of national banks, the BFSI back-offices serving eastern Indonesia, and the manufacturing-IT estate of the Gresik and Sidoarjo industrial corridors. We service it from Jakarta with 48-hour pickup windows.

Where we pick up in Surabaya

Sub-markets we cover: Tunjungan · Pakuwon · Embong Malang · Gresik · Sidoarjo · Rungkut.

How we serve Surabaya

Pickup scheduled per engagement, nationwide Indonesia. Asset-level manifest signed at every transfer. NIST SP 800-88 Rev. 1 destruction matched to media classification. IEEE 2883-2022 firmware Sanitize for SSDs. IDR settlement against PO. NDA standard. Witness destruction available for top-classified material — typically required for -regulated entities and for UU PDP 2022-restricted-data engagements. Mobile shred units deployable for engagements that cannot leave site.

Industries we serve in Surabaya

BFSI back-office, government, semi-government and GLC, healthcare (hospital and lab IT), data centres (hyperscale colocation tenant exits, multi-hall pulls, structured cabling reclaim), manufacturing (OT/IT separated retirement, ICS/SCADA), insurance, higher education (universities, AI labs, research institutes), oil and gas, retail (POS fleet refresh), telecom and media (edge-site IT), AI startups (GPU cluster refresh, NVIDIA H100/A100, AMD MI-series). All twelve industry profiles map to Surabaya engagement patterns. Refresh-cycle volumes typical for the city are documented in our quarterly Insights publication.

Engagement profile for Surabaya

A typical Surabaya engagement runs duration documented in the SOW from signed engagement to settled PO for single-event refreshes, 30-90 days for multi-site programmes, rolling cadence for multi-year contracts. Programme manager based with you. Country lead executes locally; pickup operators are vetted to NAID-grade Protocol with background checks appropriate to the data classification. Reuse-First reuse rate target across Surabaya engagements: 65-75%, depending on asset mix. Embodied-carbon-recovered estimate is reported per engagement against your sustainability framework (CSRD, BRSR, ISSB IFRS S1/S2, GRI, SASB).

Standards and regulators in scope for Surabaya engagements

Universal: NIST SP 800-88 Rev. 1, IEEE 2883-2022, DoD 5220.22-M (where contractually specified), NAID-grade Protocol. Region-specific: NIST 800-88 · UU PDP · OJK · BSSN · Permen LHK 6/2021 · IEEE 2883-2022. BFSI engagements add ; personal-data processing under UU PDP 2022. Per-asset Certificate of Destruction is admissible against all simultaneously — one document covers every framework an auditor in Surabaya is likely to ask about.

Why customers choose Maxicom over national vendor panels for Surabaya engagements

Concentration risk reduction is the most-cited reason: a single SOW covering Surabaya plus the rest of Indonesia is operationally simpler than coordinating multiple regional panels. Maxicom's continuous operation since 1996 provides reference depth that newer ITAD entrants cannot match. Per-asset certificate format is regulator-acceptable on first review at every Indonesia regulator we have served. Cross-border resale routing under NDA preserves channel-respect for OEM-partner engagements.

How an engagement starts in Surabaya

Send your asset list (photo, spreadsheet, fixed-asset register extract — whatever you have) to the Indonesia desk. We respond with a written IDR quote in 1 business day — line-item per asset, valid for 30 days on steady-state hardware, 5 business days on AI accelerators. Pickup against signed manifest. Sanitisation in-flight at our Surabaya-area facility for Surabaya engagements; mobile shred deployable to your site for top-classified material. Per-asset Certificate of Destruction issued on agreed terms of pickup. Settlement in IDR against PO with line-item invoicing your finance team can reconcile.

What a Surabaya engagement record looks like

Every Surabaya engagement record contains: signed statement of work; pickup manifest with three-signature chain; per-asset Certificate of Destruction with eleven required fields including standard cited (NIST SP 800-88 Rev. 1, IEEE 2883-2022), method, particle size where applicable, operator name and ID, UTC timestamp, witness signature where applicable, chain-of-custody reference; IDR settlement invoice with line-item per-asset pricing; ESG metrics report (tonnage, Reuse-First reuse rate, embodied-carbon-recovered estimate); compliance attestation cross-referenced to and UU PDP 2022. Records retained for 7+ years to satisfy regulator examination cycles.

Maxicom operating regions map across India, UAE, Singapore, Canada, Hong Kong. Five-country operations Trader-channel network for cross-border resale routing under Reuse-First CA Toronto Maxicom Inc. UAE Dubai · HQ Trading FZE IN Mumbai India Pvt. Ltd. SG Singapore 51 Goldhill Plaza HK Hong Kong Trader hub Direct operations: 5 country offices, regional account leadership, country-specific certificates & regulator alignment Trader-channel routing: MENA → ASEAN, IND → ASEAN, CA → US sub-tier, SG → MENA — under NDA, post-sanitisation only
Reviewed by the Maxicom compliance desk. Last updated April 2026.
Operates to NIST 800-88 · UU PDP · OJK · BSSN · Permen LHK 6/2021 · IEEE 2883-2022
Frequently asked questions

Frequently asked questions

How fast can Maxicom collect in Surabaya?

Pickup scheduled per engagement, nationwide Indonesia. For programme engagements we schedule pickups against your refresh calendar in advance.

What sub-markets in Surabaya do you cover?

Tunjungan · Pakuwon · Embong Malang · Gresik · Sidoarjo · Rungkut

What if my office is outside the named sub-markets?

We service the full metropolitan area. Pickup scheduled per engagement, nationwide Indonesia for any address inside Surabaya city limits.

Is Surabaya Indonesia pricing the same as the capital?

Yes. IDR pricing is based on the secondary market for the asset, not the pickup city. Logistics costs are absorbed in the quote.

Do you handle multi-site refreshes that include Surabaya?

Yes — multi-site is the default, not the exception. Multi-city, multi-province, multi-emirate refreshes are routine.

Can I see a sample Certificate of Destruction?

Yes. Sample certificates are available on NDA. Request a sample via our service-request page.

When you are ready

Send the asset list. We will send the number.

A photograph of the rack works. A spreadsheet works better. IDR settlement, against PO.

purchase@maxicomglobal.com · 1 business day