All Locations
We pick up across Indonesia on the schedules our clients' refresh cycles need — same-day in primary metros, 48-72h to secondary cities. Per-asset Certificate of Destruction admissible to and UU PDP 2022. IDR settlement against PO. NDA standard.
Multi-site programme engagements span the full national footprint with single SOW, country-lead executing locally, programme manager based with you.
Jakarta
Same-day pickup, IDR settlement.
Surabaya
Same-day pickup, IDR settlement.
Bandung
Same-day pickup, IDR settlement.
Medan
Same-day pickup, IDR settlement.
Semarang
Same-day pickup, IDR settlement.
Makassar
Same-day pickup, IDR settlement.
Tangerang
Same-day pickup, IDR settlement.
Bekasi
Same-day pickup, IDR settlement.
South Tangerang
Same-day pickup, IDR settlement.
Batam
Same-day pickup, IDR settlement.
Coverage and pickup SLAs across Indonesia
Pickup scheduled per engagement, nationwide Indonesia. Asset-level manifest signed at every transfer. NIST SP 800-88 Rev. 1 destruction matched to media classification. IEEE 2883-2022 firmware Sanitize for SSD/NVMe. IDR settlement against PO. Witness destruction available for top-classified material — typically required for -regulated entities and for UU PDP 2022-restricted-data engagements. Mobile shred units deployable for engagements that cannot leave site.
Multi-city programme engagement model
A typical multi-city Indonesia engagement runs as a programme: programme manager based with you, country leads coordinating local execution, single SOW spanning the full footprint, single ledger, monthly reporting cadence. Cross-border engagements (where assets route between Maxicom operating regions UAE / India / Singapore / Canada / Hong Kong) are consolidated to your reporting-currency entity through internal Maxicom inter-company arrangements. Reuse-First reuse rate of 65-75% blended; programme engagements typically improve their reuse rate year-over-year as the engagement learns the asset mix.
Industries we serve across Indonesia cities
BFSI back-office and branch network refreshes (banking, capital markets, payments processors). Government, GLC, semi-government and federal department IT. Healthcare (hospitals, lab networks, imaging system retirement, EMR-aligned chain of custody). Hyperscale data-centre tenant exits (multi-hall pulls, structured cabling reclaim, AI cluster repatriation). Manufacturing (OT/IT separated retirement, ICS/SCADA hardware, plant maintenance windows). Insurance, higher education, oil & gas, retail, sovereign wealth, AI startups, telecom and media. All twelve industry profiles map to engagement patterns documented on the per-industry pages.
Standards and regulators in scope across the country
Universal: NIST SP 800-88 Rev. 1, IEEE 2883-2022, DoD 5220.22-M (where contractually specified), NAID-grade Protocol. Region-specific: NIST 800-88 · UU PDP · OJK · BSSN · Permen LHK 6/2021 · IEEE 2883-2022. BFSI engagements add ; personal-data processing under UU PDP 2022. Per-asset Certificate of Destruction is admissible against all simultaneously — one document covers every framework an auditor in Indonesia is likely to ask about.
Frequently asked questions
Which cities does Maxicom cover in Indonesia?
Jakarta, Surabaya, Bandung, Medan, Semarang, Makassar, Tangerang, Bekasi, plus extended metropolitan coverage. Multi-site programmes span the full national footprint under single SOW.
How fast can you pick up in a primary metro?
Pickup scheduled per engagement, nationwide Indonesia. Multi-site refreshes scheduled against your refresh calendar in advance.
Is pricing the same across cities?
Yes. IDR pricing is based on the secondary market for the asset, not the pickup city. Logistics costs absorbed in the quote.
Do you handle multi-city engagements?
Yes — multi-site is the default model. Single SOW spans the national footprint; country lead executes locally.
What if my office is outside the named metros for Indonesia?
We service the full national footprint. Pickup scheduling for outside-metro locations runs per engagement timeline; logistics absorbed in the IDR quote.
Related practices, regulators & markets
IT Asset Disposal (ITAD)
ITAD
→Data Destruction
Data destruction
→Dell Server Buyback
Dell server buyback
→HPE Server Buyback
HPE server buyback
→Banking & Finance
Banking
→Government & Public Sector
Government
→NIST SP 800-88 Rev. 1
NIST 800-88
→IEEE 2883-2022
IEEE 2883
→IT disposal in Jakarta
Jakarta
→Send the asset list. We will send the number.
A photograph of the rack works. A spreadsheet works better. IDR settlement, against PO.